Knoxville Market Square is reader-supported. When you buy via the links on our site, we may earn an affiliate commission at no cost to you.

Dyson Vacuum not Sucking: 7 Solutions to Try


Imagine being in the middle of a cleaning cycle only to see that your Dyson vacuum cleaner has stopped sucking. It can be very irritating, to say the least. But it’s a scenario that is inevitable, especially if the machine hasn’t undergone maintenance work for the past few months.

Yes, this can happen to any Dyson vacuum cleaner, whether it is a bagless vacuum or cordless vacuum. Even a canister vacuum or an upright vacuum cleaner can cease sucking out of nowhere.  The question is, what should you to when a Dyson vacuum stops sucking?

YouTube video


Seven solutions to try for a Dyson vacuum cleaner that has stopped sucking

You don’t need to panic or contact Dyson customer care right away if your vacuum cleaner has stopped working. Instead, you may try the following tricks:

Solution #1: Cleaning the filters

dyson vacuum lost suction
cleaning the filters

The first thing you should immediately do once your Dyson vacuum cleaner stopped working is to clean its filters. The suction power of a vacuum is immensely affected when its filters get clogged.

Most Dyson vacuum cleaner models have one to two filters that should be regularly cleaned.

Watch this YouTube video to see how to clean the filter of Dyson V6, V7, and V8 models. As stated in the video, the filter of the said models is reusable.  Washing it is quick and easy, too.

YouTube video


First, turn off the unit and unplug it. Remove the Dyson filter and rinse it under running water. Gently squeeze the water out of it until the water runs clear.

Then let the filter dry by leaving it in a warm place for several hours. Never try to hasten the drying of the filter by putting it in a tumble dryer or in a microwave.

You may then replace the filter and check if the vacuum cleaner has regained its suction power.

Solution #2: Checking the roller

dyson no suction
checking the roller

Another possible culprit of a Dyson losing its suction power is a dirty roller.  The roller is there to catch and loosen dirt gathered from hard floors and carpets. But it can also encounter fibers that may become entangled around it, forcing it to start spinning in the process.

It is common for the roller to get clogged with pet hair. So if you own pets, this is something you should anticipate happen.

As in the case of cleaning the filter, you only have to rinse the roller under running water before letting it dry.

Solution # 3: Checking for hose blockage

dyson vacuum no suction base
checking the hose

Hose blockage is another potential cause of suction failure. When the hose is blocked, it won’t be able to pick up as much dirt as it should.

You may use a wire cloth hanger to draw out any debris or dirt that may have clogged the hose.

If you own a Dyson animal vacuum, you can check hose blockage by pulling the wand upward and getting it off of the hose.  Remove the opposite end of the hose located at the base of the machine.

Wiggle the hose around to remove any blockages. You may also hit the side with your hand to get rid of any built-up debris.  Then slide it over a broom handle to make sure that the clog has been completely pushed out. Reattach the hose to the base of the unit and replace the wand at the other end.

Solution #4: Cleaning the head

dyson not sucking
cleaning the head

You should also not discount the possibility that the cleaner head has a debris blockage, and that this causes the vacuum cleaner to lose suction power.

Watch the below video to learn how to clean the head of the Dyson DC59.

YouTube video


As you will see, the uploader removed the beater bar and removed hair or any debris that has clogged it.

Then using the end of a metal cloth hanger, he got rid of the other dirt that had accumulated on the topmost shelf.  As he mentioned in the video, this shelf tends to collect a lot of dirt and it is possible that this could affect the cleaning performance of the vacuum cleaner.

Solution #5: Emptying the bin

dyson vacuum stopped suction
emptying the bin

Have you checked if the bin of the unit has been emptied? This is another potential cause of the vacuum cleaner not performing as well as it should.

It is important to always inspect the clear bin of the vacuum. Push the release lever away from the handle to remove the clear container.  Hold down the red latch found on the underside of the bin. Then slide the bin off the engine and empty it.

While you are at it, check the bin seals for any signs of damage as well.

Solution #6:  Checking the nozzle

dyson vacuum no suction
checking the nozzle

Is your Dyson unit a handheld type? Check the nozzle if there is any obstruction or blockage that may cause the vacuum cleaner to lose suction power. It’s a quick and easy hack to get your unit back to its hard-working ways.

Solution #7: Checking the brush bar

dyson vacuum losing suction
checking the brush bar

Finally, the brush bar not turning can be the reason why your vacuum cleaner is not sucking. Check it by pressing the brush bar button located next to the power-on button.

If the brush bar is on but still not turning, then it could be because of a faulty brush bar. Remove it and check for any signs of damage.


Dyson vacuum cleaners are renowned for their superior suction power. But there are times when a unit would not suck as it used to be. Fortunately, you can follow the solutions detailed above. Check these tricks first before contacting Dyson’s customer service.

Scroll to Top