Whether you have a high-priced vacuum model, or a more affordable one, malfunctions can always happen. Cordless vacuum, bagless vacuum, stick vacuum…there are many issues that you can encounter when you have any of these units.
But most of the issues can be solved by following a few steps. If your Dyson vacuum won’t turn on, you came to the right place. We comprised this short guide to help you troubleshoot and solve the problem your vacuum may have. So, here it goes.
How to use this guide?
The guide we put together can help you solve the problem of vacuum not turning on quickly and efficiently. The guide is divided according to types of vacuum, so you can scroll down, find the type you own and follow the quick steps.
The advantage of our guide is that the information is presented in such a way that you find out everything you need to know in a couple of minutes. You do not have to read a detailed guide and waste your time. Instead, just go over our advice for troubleshooting for your specific type of vacuum and you will probably be able to fix the issue
What if I need a more detailed guide?
If you need and want a more detailed description of how to troubleshoot your Dyson vacuum, you can visit the Dyson website and check their troubleshooting page. There, you will first pick the type of vacuum you have, and the website will take you to a page filled with all the Dyson models. After you click on your model, you will get a detailed, step by step guide by Dyson to help you solve any issue you came across.
My Dyson Upright Vacuum Won’t Turn On
The first type of vacuum we are going to cover is an upright vacuum. If you have a corded vacuum, the first thing you need to remember is when you last used the unit. If the unit was last used more than two hours ago, here is what you need to do. Unwind the entire cord and carefully check the whole length of it. Look for indents, tears, holes or any kind of damage that may stop the electricity from getting to the vacuum.
If the cord looks fine, try switching power outlets. The issue may not be with the vacuum, but with the power outlet, the vacuum is plugged in. If this does not work, check if other appliances in your home are working. We know that this is not very intelligent advice, but sometimes you do not realize that the power is out and you spend all the time fixing the appliance instead of waiting for the power to come back.
However, if less than two hours have passed since the vacuum last worked, you may want to hold with any troubleshooting steps. Dyson vacuums have a built-in system that protects the unit from overheating. It may be that the unit has started to overheat and the safety system kicked in, rendering the vacuum useless until it cools down. Wait for at least two hours before trying to power the vacuum again.
My Dyson Canister Vacuum Won’t Turn On
When it comes to a canister vacuum, there is not much to add besides what we already said for upright vacuums. It is important to follow the same steps carefully since these are your best chance to fix your vacuum.
My Dyson Stick Cordless Vacuum Won’t Turn On
If you have a stick cordless vacuum, the troubleshooting process looks a bit different than when you are fixing a corded vacuum. To see if you can solve this problem on your own, you first need to look at the light that is flashing. Depending on the color of the light, and frequency of flashes, there are various things you can do to try and fix the issue.
Flashing Blue Light
If you see a flashing blue light, there are several options. First, your vacuum may be empty and you need to charge it for at least 3.5 hours. If your vacuum is currently on the charger and still flashing blue light, you need to contact Dyson. If you see no light when it is charging, check whether the charger is working. Check the cord and inspect the charger to see if you need a replacement one. If you see amber light while the vacuum is charging, that is okay, and you need to wait for it to turn off and take your vacuum off the charger.
Another thing you can try is removing the charger from the dock and plugging it directly into the vacuum. If this does not work, you should definitely get a replacement part.
Solid Blue Light
If you see a solid blue light, you should check the MAX mode button. Press it and count the flashes. If you count seven, the unit is too cold, and if you count eight flashes, the unit is too hot. In the former case, place the unit in the room temperature area, and in the latter, leave it for at least two hours to cool down. If you count eleven flashed, this indicates that the machine is blocked. In this case, you should inspect the hose, extension wand, remove any debris and wash the filter to unclog the unit. If you count less than five flashes, you need to contact customer support.
On the other hand, if your MAX power button does not flash at all, you should again contact Dyson.
Flashing Red Light
If you see a flashing red light, you are better off contacting customer support and getting assistance, than trying to resolve the issue on your own.
We know that this can be a bit complicated, so here is a video guide you can watch and try to mimic the steps to solve the issue.
The Nuts and Bolts of Getting Your Vacuum to Turn On
Remember, if your Dyson vacuum will not turn on, there are some simple steps you can follow to get it to work again. if you try everything and it is unsuccessful, Dyson’s customer support will gladly help you troubleshoot your unit, or send replacement parts if you have a warranty.