Your vacuum is not working? You are having difficulties vacuuming since it will not suck up anything? Or the brush roll keeps getting jammed? You are probably wondering how to reset a Dyson vacuum when it has these problems.
Well, resetting is something that many of us think is the solution to everything. Our computers, mobile phones, almost all devices can be fixed by pressing the reset button. After they turn back on, they usually work perfectly and we fixed the issue without even knowing what it is. But does this work on a canister vacuum for example?
Can I Reset My Dyson Vacuum?
Hm, not really. Dyson vacuums do not have a reset button you can push to solve all the problems, but there are a couple of things you can do. Usually, disassembling the vacuum is a must to get to the source of the issue. To help you figure out the steps to reset your vacuum, we made this short guide that includes an explanation of what exactly you could do.
Reset the Brush Bar
If you have an upright vacuum, the problem may lie in the brush bar. Like any tool out there, the brush bar can also become filled with debris and entangled in hair it picks up from your floors. Therefore, you need to do proper maintenance so the bar would provide you with optimal performance.
The first step to resetting the brush bar is, of course, unplugging the vacuum. You never want to do anything maintenance-wise while the unit is plugged in. Then, turn over your vacuum so you have access to the bottom side and you will see large screws that need to be removed. By unscrewing the screws, you take out the cover of the head and you gain access to the brush roll itself.
If you have a model with a movable head, then you do not have to worry about the cover. When you unscrew the screws, you instantly get access to the brush.
The next step is to check whether the brush roll can spin. If you move it with your hands and try to spin it, but it stays still, this tells you that the brush is blocked. The next step is unblocking it by taking it out and removing any debris build-up or hair that got stuck. The goal is to get the brush spinning freely again, so you should clean it until you achieve this.
After you are done, do not forget to trace your steps back and reassemble the brush roll as it was before.
Corded Dyson Vacuum Won’t Turn On
When our electrical devices will not turn on, or turn on for only a short period, we usually reset them. But this will not work with a vacuum. If you have a corded model, there are several things you can do.
Firstly, check the cord. Are there any holes, indents, breakages? If yes, the electricity is probably not reaching your vacuum. If no, there may be a bigger problem you need to contact customer service to solve.
However, if your vacuum has been working in the last two hours, the problem may be that the motor is overheated. Dyson has a built-in technology that protects your vacuum from running when it’s overheating. If you have been vacuuming in the last two hours, try waiting for at least two hours before you try vacuuming again.
There is a way to speed up the process of, or rather prevent overheating from happening that often. If you regularly take out the filters to wash them and air dry them, you will prevent debris build-up. This build-up stops the air from cooling down the motor, so it overheats faster. No build-up, no problem.
Cordless Vacuum Won’t Work
If you have a cordless vacuum, whether it is a handheld or a cordless stick vacuum, and it will not turn on, here is what you can do. The trick is usually in the battery or in the charger. Depending on which light you see, you can do several things.
Always try charging the vacuum first, since that may be a problem. If you do not see any light when charging. this is an indication that your charger does not work. You usually cannot reset the battery, take it out and put it back in to work. Either the battery or the charger needs to be replaced.
Nothing Helps! My Dyson Does Not Work
If you tried everything we recommended and you are still experiencing poor performance, weak suction or your vacuum does not work at all, there might be an issue that you cannot resolve by yourself. But, there are some steps you can take.
First, visit the Dyson website and their troubleshooting page. Find your type of vacuum and the exact model. Dyson has a troubleshooting guide for all of their models, so you can pick the problem you are experiencing and follow the steps they recommend.
If you go through the entire process and you do not succeed, Dyson will recommend that you call their customer service and get help. They will ask you specific questions to help you solve the problem, and ultimately, you can get a replacement part or a whole new unit if yours is still under warranty.
Keep in Mind
Unfortunately, most Dyson models do not have a magic reset button that can solve your problems. Any issue in performance you notice can probably be solved by regularly maintaining the vacuum. Disassembling it may sound dreading, but all Dyson models are pretty easy to take apart for maintenance.
When you do that, you can take out any accumulated debris you find, and check whether all parts look fine. You should look for any damage that may occur over time or anything out of the ordinary. If you regularly clean your vacuum and make sure all parts are functioning. you should be a happy vacuum user for a long time.